Data protection regulations

Foreword

We, Grundl Leadership Institut GmbH (hereinafter: "the company", "we" or "us"), take the protection of your personal data seriously and would like to take this opportunity to inform you about data protection in our company.

As part of our responsibility under data protection law, additional obligations have been imposed on us by the entry into force of the EU General Data Protection Regulation (Regulation (EU) 2016/679; hereinafter: "GDPR") in order to ensure the protection of personal data of the person affected by processing (we also refer to you as the data subject hereinafter as "customer", "user", "you", "you" or "data subject").

Insofar as we decide either alone or jointly with others on the purposes and means of data processing, this includes above all the obligation to inform you transparently about the type, scope, purpose, duration and legal basis of the processing (cf. Art. 13 and 14 GDPR). With this declaration (hereinafter: "data protection information"), we inform you about the way in which your personal data is processed by us.

Our data protection information has a modular structure. They consist of a general part for all processing of personal data and processing situations that apply each time a website is accessed (Part A. General) and a special part, the content of which relates only to the processing situation specified there with the designation of the respective offer or product, in particular the visit to websites described in more detail here (Part B. Visit to websites). Part B is relevant if you use our German website, including our social media presence.

1. general

(1) Definitions

Following the example of Art. 4 GDPR, this data protection notice is based on the following definitions:

• "Personal data" (Art. 4 1 GDPR) means any information relating to an identified or identifiable natural person ("data subject"). A person is identifiable if they can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, an online identifier, location data or information relating to their physical, physiological, genetic, mental, economic, cultural or social identity. The identifiability can also be provided by linking such information or other additional knowledge. The origin, form or embodiment of the information is irrelevant (photos, video or audio recordings can also contain personal data).
• "Processing" (Art. 4 2 GDPR) means any operation which is performed on personal data, whether or not by automated means (i.e. using technical specifications). This includes, in particular, the collection (i.e. acquisition), recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data, or alteration of the purposes for which they were originally processed.
• "Controller" (Art. 4 7 GDPR) means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
• “Third party” (Art.4(10)of the GDPR) means any natural or legal person, public authority, agency, or other body other than the data subject, the controller, the processor, and the persons authorized to process personal data under the direct responsibility controller or processor; this also includes other legal entities within the same group.
• "Processor" (Art. 4 8 GDPR) is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller, in particular in accordance with the controller's instructions (e.g. IT service provider). In terms of data protection law, a processor is in particular not a third party.
• "Consent" (Art. 4 11 GDPR) of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's

A freely given and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

(2) Name and address of the controller

We are leader for processing your personal data within the meaning of Article4(7) of the GDPR:

Grundl Leadership Institut GmbH
Richard Kohler Weg 8
78647 Trossingen
Tel.: +49 74 25 20 997 – 0
Email:info@grundl-institut.de
Website:www.grundl-institut.de

Further information about our company can be found in the imprint.

Contact details of our data protection officer
The data protection officer of the controller is

RuhrDatenschutz Consulting
Lawyer Ulf Haumann, LL.M.
Kaiserstr. 21-23
44135 Dortmund
Tel.: 0231/2281901-0

Email:datenschutz@ruhr-dsc.eu
Website:www.ruhr-dsc.eu

(3) Legal basis for data processing

In principle, any processing of personal data is prohibited by law and is only permitted if the data processing falls under one of the following justifications:

• 6 para. 1 sentence 1 lit. a GDPR ("consent"): If the data subject has voluntarily, in an informed and unambiguous manner, by means of a statement or other unambiguous affirmative act, indicated that they consent to the processing of their personal data for one or more specific purposes.

purposes is agreed;

• 6 para. 1 sentence 1 lit. b GDPR: If the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
• Article 6(1)(c) of the GDPR: Where processing is Obligation for compliance with a legal Obligation to which the leader (e.g., a statutory retention requirement);
• 6 para. 1 sentence 1 lit. d GDPR: If processing is necessary in order to protect the vital interests of the data subject or another natural person;
• 6 para. 1 sentence 1 lit. e GDPR: If the processing is necessary for the

is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, or

• 6 para. 1 sentence 1 lit. f GDPR ("Legitimate interests"): If processing is necessary for the purposes of the legitimate (in particular legal or economic) interests pursued by the

controller or a third party, unless the conflicting interests or rights of the data subject prevail (in particular if the data subject is a minor).

For the processing operations we carry out, we indicate the applicable legal basis in each case below. Processing can also be based on several legal bases.

(4) Data erasure and storage duration

For the processing operations carried out by us, we indicate below how long the data is stored by us and when it is deleted or blocked. Unless an explicit storage period is specified below, your personal data will be deleted or blocked as soon as the purpose or legal basis for storage no longer applies. Your data will generally only be stored on our servers in Germany, subject to any disclosure in accordance with the provisions in A.(6) and A.(7), but may be stored beyond the specified period in the event of an (impending) legal dispute with you or other legal proceedings or if storage is provided for by statutory provisions to which we are subject as the controller (e.g. Section 257 HGB, Section 147 AO). If the storage period prescribed by the statutory provisions expires, the personal data will be blocked or deleted unless further storage by us is necessary and there is a legal basis for this.

(5) Data security

We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties (e.g. TSL encryption for our website), taking into account the state of the art, the implementation costs and the nature, scope, context and purpose of the processing as well as the existing risks of a data breach (including its probability and impact) for the data subject. Our security measures are continuously improved in line with technological developments. We will be happy to provide you with more detailed information on request.

(6) Cooperation with processors

If we use external service providers (e.g. for IT, logistics, telecommunications, sales and marketing) to process our business transactions, they will only act in accordance with our instructions and will be contractually obliged to comply with data protection regulations within the meaning of Art. 28 GDPR.

(7) Requirements for the transfer of personal data to third countries

As part of our business relationships, your personal data may be passed on or disclosed to third-party companies. These may also be located outside the European Economic Area (EEA), i.e. in third countries. Such processing takes place exclusively to fulfill contractual and business obligations and to maintain your business relationship with us. We will inform you about the respective details of the transfer at the relevant points below. The European Commission certifies that some third countries have data protection standards comparable to the EEA standard by means of so-called adequacy decisions (a list of these countries and a copy of the adequacy decisions can be found here: http://ec.europa.eu/justice/data-protection/internationaltransfers/adequacy/index_en.html). However, in other third countries to which personal data may be transferred, there may not be a consistently high level of data protection due to a lack of legal provisions. If this is the case, we ensure that data protection is adequately guaranteed. This is possible via binding company regulations, standard contractual clauses of the European Commission for the protection of personal data, certificates or recognized codes of conduct.

(8) No automated decision-making (including profiling)

We do not intend to use personal data collected from you for automated decision-making (including profiling).

(9) No Obligation provide personal data

We do not make the conclusion of contracts with us contingent on your prior provision of personal data. As a customer, you are generally under no legal or contractual Obligation to provide us with your personal data; however, we may be unable to provide certain services, or may only be able to do so to a limited extent, if you do not provide the necessary data. Should this be the case in exceptional circumstances with regard to the products we offer as described below, you will be notified separately.

(10) Legal Obligation disclose certain data

Under certain circumstances, we may Obligation a specific legal Obligation to disclose lawfully processed personal data to third parties, in particular public authorities (Art.6(1)(c) GDPR).

(11) Your rights

You can assert your rights as a data subject with regard to your processed personal data at any time by contacting us using the contact details provided at the beginning under A.(2). You have as

affected person's right:

• to request information about your data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the processing purposes, the category of data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
• in accordance with Art. 16 GDPR, to immediately request the correction of incorrect data or the completion of your data stored by us;
• to request the erasure of your data stored by us in accordance with Article17of the GDPR, unless processing is necessary for the exercise of the right to freedom of expression and information, to comply with a legal Obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
• in accordance with Art. 18 GDPR, to demand the restriction of the processing of your data if the accuracy of the data is disputed by you or the processing is unlawful;
• in accordance with Art. 20 GDPR, to receive your data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller ("data portability")
• pursuant to Art. 21 GDPR to object to the processing if the processing is based on Art. 6 1 sentence 1 lit. e or lit. f GDPR. This is particularly the case if the processing is not necessary for the performance of a contract with you. If it is not an objection to direct advertising, we ask you to explain the reasons why we should not process your data as we have done when exercising such an objection. In the event of your justified objection, we will examine the situation and will either discontinue or adapt the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing;
• in accordance with Art. 7 3 GDPR, to withdraw your consent once given to us at any time (including before the GDPR came into force, i.e. before May 25, 2018) - i.e. your voluntary, informed and unequivocal declaration or other unambiguous confirmatory act that you consent to the processing of the personal data concerned for one or more specific purposes - if you have given such consent. The consequence of this is that we may no longer continue the data processing based on this consent in the future and
• pursuant to Art. 77 GDPR to lodge a complaint with a data protection supervisory authority, the State Commissioner for Data Protection and Freedom of Information (LDI) )(https://www.baden-wuerttemberg.datenschutz.de/) about the processing of your personal data in our company.

(12) Changes to the data protection information

In light of developments in data protection law as well as technological and organizational changes, we regularly review our privacy policy to determine whether it needs to be updated or supplemented.

2. visiting websites

(1) Explanation of the function

Information about our company and the services we offer can be found in particular on this website and the associated subpages (hereinafter collectively referred to as "websites"). When you visit our websites, your personal data may be processed.

(2) Processed personal data

We collect, store and process the following categories of personal data when you use the website for information purposes:

"Log data": When you visit our websites, a so-called log data record (so-called server log files) is temporarily and anonymously stored on our web server. This consists of:

• the page from which the page was requested (so-called referrer URL)
• the name and URL of the requested page
• the date and time of the call
• the description of the type, language and version of the

Web browsers

• the IP address of the requesting computer, which is shortened so that a personal reference can no longer be established
• the amount of data transferred
• the operating system
• the message whether the call was successful (access status/Http status code)
• the GMT time zone difference

"Contact form data": When contact forms are used, the data transmitted through them is processed (e.g. gender, surname and first name, address, company, e-mail address and the time of transmission). In addition to the purely informational use of our website, we offer a subscription to our newsletter, which we use to inform you about current developments in commercial law and events. If you subscribe to our newsletter, the following "newsletter data" will be collected, stored and processed by us:

• the page from which the page was requested (so-called referrer URL)
• the date and time of the call
• the description of the type of web browser used
• the IP address of the requesting computer, which is shortened so that a personal reference can no longer be established
• the e-mail address
• the date and time of registration and confirmation

We would like to point out that we evaluate your user behavior when sending the newsletter. For this analysis, the emails sent contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website. For the evaluations, we link the aforementioned data and the web beacons with your email address and an individual ID. Links contained in the newsletter also contain this ID. The data is collected exclusively in pseudonymized form, i.e. the IDs are not linked to your other personal data, and direct personal identification is excluded.

(3) Purpose and legal basis of data processing

We process the personal data specified above in accordance with the provisions of the GDPR, the other relevant data protection regulations and only to the extent necessary. Insofar as the processing of personal data is based on Art. 6 para. 1 sentence 1 lit. f GDPR, the purposes mentioned also represent our legitimate interests. The processing of log data serves statistical purposes and to improve the quality of our website, in particular the stability and security of the connection (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR). The processing of contact form data is carried out to process customer inquiries (legal basis is Art. 6 para. 1 sentence 1 lit. b or lit. f GDPR). Newsletter data is processed for the purpose of sending the newsletter. When registering for our newsletter, you consent to the processing of your personal data (legal basis is Art. 6 para. 1 lit. a GDPR). We use the so-called double opt-in procedure to subscribe to our newsletter. This means that after you have registered, we will send you an email to the email address you have provided in which we ask you to confirm that you wish to receive the newsletter. The purpose of this procedure is to be able to verify your registration and, if necessary, to clarify any possible misuse of your personal data. You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail, by e-mail to [e-mail address of the company] or by sending a message to the contact details given in the imprint.

(4) Duration of data processing

Your data will only be processed for as long as is necessary to achieve the above-mentioned processing purposes; the legal bases specified in the context of the processing purposes apply accordingly. With regard to the use and storage duration of cookies, please refer to point A.(5) and in the cookie settings.

Third parties used by us will store your data on their system for as long as is necessary in connection with the provision of the services for us in accordance with the respective order. You can find more details on the storage period under A.(5) and in the cookie settings.

(5) Transfer of personal data to third parties; basis for justification

The following categories of recipients, which are usually processors (see A.(7)), may have access to your personal data:

• Service providers for the operation of our website and the processing of data stored or transmitted by the systems (e.g. for data center services,

payment processing, IT security). The legal basis for the transfer is then Art. 6 para. 1 sentence 1 lit. b or lit. f GDPR, unless it is a processor;

• Government agencies/authorities, to the extent Obligation to comply with a legal Obligation . The legal basis for the disclosure is then Article6(1)(c) of the GDPR;
• For the implementation of our business operations

persons (e.g. auditors, banks, insurance companies, legal advisors, supervisory authorities, parties involved in company acquisitions or the establishment of joint ventures). The legal basis for the disclosure is then Art. 6 para. 1 sentence 1 lit. b or lit. f GDPR.

For the guarantees of an adequate level of data protection when transferring data to third countries, see A.(8). In addition, we only pass on your personal data to third parties if you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

(6) Use of cookies, plugins and other services on our website

a) Cookies

We use cookies on our websites. Cookies are small text files that are assigned to the browser you are using and stored on your hard disk by means of a characteristic string of characters and through which certain information flows to the site that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer and therefore cannot cause any damage. They serve to make the Internet offer more user-friendly and effective overall, i.e. more pleasant for you. Cookies may contain data that makes it possible to recognize the device used. In some cases, however, cookies only contain information on certain settings that are not personally identifiable. However, cookies cannot directly identify a user. A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session. In terms of their function, a distinction is made between cookies:

• Technical cookies: These are strictly necessary to move around the website, use basic functions and ensure the security of the website; they do not collect information about you for marketing purposes or store which websites you have visited;
• Performance cookies: These collect information about how you use our website, which pages you visit and, for example, whether errors occur when using the website; they do not collect any information that could identify you - all information collected is anonymous and is only used to improve our website and to find out what interests our users;
• Advertising cookies, targeting cookies: These are used to provide the website user with needs-based advertising on the website or

to offer third-party services and measure the effectiveness of these services; advertising and targeting cookies are stored for a maximum of 13 months;

- Sharing cookies: These are used to improve the interactivity of our website with other services (e.g. social networks); sharing cookies are stored for a maximum of 13 months.

Any use of cookies that is not absolutely technically necessary constitutes data processing that is only permitted with your express and active consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. This applies in particular to the use of advertising, targeting or sharing cookies.8 In addition, we will only pass on your personal data processed by cookies to third parties if you have given your express consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

b) Cookie settings

You can find more information about which cookies we use and how you can manage your cookie settings and disable certain types of tracking in our cookie settings.

c) Social media plugins

We do not use any social media plugins on our websites. If our websites use symbols from social media providers, we only use them to passively link to the pages of the respective providers.

Click HERE to go to the general privacy policy.

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AGB's

Preamble

Grundl Leadership Institut GmbH (hereinafter also referred to as GLI) develops corporate cultures and supports individuals in becoming the best people they can be. Leadership means responsibility people responsibility and making that visible through results. We explore and teach meaningful distinctions so that life itself becomes the best teacher. We live by the motto: Become the best person you can be. GLI enhances people’s sense of responsibility through a clear, systematic approach. Leadership competence improves at all levels, and a sustainable corporate culture emerges.

§ 1 Scope of application

(1) These General Terms and Conditions (hereinafter: GTC) apply only to the contractual relationship between Grundl Leadership Institut GmbH, Richard Kohler Weg 8 in 78647 Trossingen, represented by Boris Grundl, and entrepreneurs and consumers (hereinafter referred to as customers or participants and also clients). Entrepreneurs within the meaning of Section 14 of the German Civil Code are clients who, when concluding the legal transaction, are acting in the exercise of their commercial or independent professional activity.

(2) The version of the GTC valid at the time the contract is concluded shall apply.

(3) In addition, the agreement made with the GLI shall be deemed a collateral agreement. We do not accept deviating conditions of the customer. This also applies if we do not expressly object to their inclusion.

§ 2 Subject matter and conclusion of contract

We offer offers as contractual objects for the respective client according to their individual requirements. The following transformation packages include the following modules:

(1) Building blocks for the transformation package of individuals

• Onboarding
• Access to the online learning world
• Implementation and Q&A calls
• Leadership Excellence Report incl. analysis meeting
• Implementation meetings incl. implementation reports
• Intensive seminars
• Consultation hours

(2) Building blocks for the transformation package of in-house groups

• Onboarding
• Kick-off event
• Introductory evenings
• Seminar days
• Access to the online learning world
• Implementation and Q&A calls
• Leadership Excellence Report incl. analysis meeting
• Implementation meetings incl. implementation reports
• Consultation hours

(3) Keynote speech with Boris Grundl

• The contract is concluded upon acceptance of the individually offered transformation package between GLI and the client.

§ 3 Right of withdrawal

(1) If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the date the contract is concluded. To exercise your right of cancellation, you must notify us (Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen, Germany,info@grundl-institut.de,Tel.: +49 7425 – 209970) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email).

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

- End of the withdrawal policy

(2) The right of withdrawal does not apply to distance contracts

(a) for the delivery of goods that have been manufactured according to customer specifications or that are clearly tailored to personal needs or that are not suitable for return due to their nature or that can spoil quickly or whose expiration date would be exceeded,

(b) for the delivery of audio or video recordings or software, provided that you have unsealed the delivered data carriers.

(3) The client expressly agrees that the Grundl Leadership Institute may commence performance of the contract prior to expiry of the revocation period specified in § 1 (1). The customer acknowledges that by giving this consent, the customer loses the right to revoke the contract as soon as Grundl Leadership Institute has started to execute the contract. If the user nevertheless revokes a contract for chargeable services, the customer is obliged to reimburse Grundl Leadership Institute for the value of the services provided up to the time the revocation takes effect.

Sample withdrawal form

(If you wish to withdraw from the contract, you can fill out this form and send it back to us).

To Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen, Germany, info@grundl-institut.de:

I/we hereby revoke the contract concluded by me/us for the provision of the following service: _______________________________________________

Ordered on: ______________

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s)

Date:

§ 4 Prices and terms of payment

(1) All prices quoted for the transformation packages offered are net prices plus statutory VAT and can be found in the respective individually tailored offer.

(2) By concluding the contract, the customer undertakes to pay in accordance with the agreed payment method (in monthly installments or one-off payment) after invoicing

(a) By concluding the contract in accordance with Section 2 (1) and/or (2), the customer undertakes to pay after invoicing in accordance with the agreed payment method (in monthly installments or one-off payment)

(b) By concluding the contract in accordance with Section 2 (3), the customer undertakes to pay within 10 days of invoicing or placing the order without deduction.

(3) Non-utilization of training sessions or appointments (e.g. due to illness or non-use of the online learning world) shall not release the contractual partner from payment. The appointment is forfeited without substitution if it is not canceled or rescheduled at least 48 hours in advance. The implementation meetings must be attended within the communicated time period. Appointments that are not canceled in due time will be charged with a no-show fee of 150 € plus VAT.

(4) The travel costs incurred for impulse lectures will be invoiced 1:1 after the respective seminar date. An invoice will be issued by the GLI. The date of receipt in the specified bank account shall apply.

(5) The client shall bear the travel costs and expenses for travel to and from keynote speeches, as well as overnight accommodation for the speaker and co-speaker (as required). Travel costs are calculated as follows: Traveling less than 300 km by train first class, beyond that by plane economy plus cab costs. Travel by car will be charged at 0.89 €/km plus VAT. For overnight stays, rooms must be booked in an upscale hotel. The assumption of costs will be clarified by the client with the hotel. The following regulation applies to appointments with Boris Grundl: The client shall bear the travel costs and expenses for travel to and from the event, as well as overnight accommodation for the speaker and an accompanying person (if necessary). The travel costs are calculated as follows: Travel by train first class for journeys of less than 300 km and by plane business class plus any cab costs incurred. For travel by car, €0.89/km plus VAT will be charged. For overnight stays, a wheelchair-accessible room must be booked in a hotel in the four-star category (or higher). The assumption of costs will be clarified by the client with the hotel.

Distance to the customer	Per appointment (flat rate) Net prices plus VAT
up to 50 km	100€
up to 199 km	200€
from 200 km	400€

§ 5 Termination

(1) This agreement applies to all agreed training sessions. Individual appointments cannot be canceled.

(2) If the client cancels up to 90 working days before the 1st deadline: no costs except for the 1st installment or 10% of the invoice amount in the case of a one-off payment.

(3) If the client cancels up to 60 working days before the first appointment: 50% of the agreed fee as a cancellation fee.

(4) If the client cancels the contract 59 working days or more before the first appointment: 100% of the agreed fee as a cancellation fee.

(5) The claim to the respective fee arises on the date of receipt of the client's notice of termination by GLI and is also due on this date. Ordinary notice of termination is only valid if it is given by registered letter.

§ 6 Securing the benefit

If a seminar date cannot be held as a face-to-face event due to force majeure, illness, accident or other circumstances for which the GLI is not responsible (e.g. lockdown), it is entitled to hold the services in the form of an online seminar or make up for them on a newly agreed date, excluding any liability for damages.

If a coaching appointment cannot be kept due to force majeure, illness, accident or other circumstances for which the GLI is not responsible, it is entitled to reschedule the services on a newly agreed date, excluding any liability for damages.

§ 7 Obligations of the client to cooperate

(1) The client is obliged to cooperate as far as reasonably possible. The duty to cooperate includes, in particular, informing GLI of all circumstances that are of significance for the execution of the order before and during the term of the order.

(2) The following obligations to cooperate apply to in-house events and keynote speeches:

(a) It is the responsibility sole responsibility to promote and recruit participants for events.

(b) The client shall organize the venue and catering for the participants and speakers and shall bear the costs thereof.

(c) If necessary, the client shall take over the production of the seminar documents if GLI delivers a master copy in good time.

(d) If necessary, the client shall arrange for the provision of the required technology (screen, projector, sound pick-up with speakers for voice and laptop, headset microphone, height-adjustable flipchart, etc.).

§ 8 Copyrights, reproduction, recordings, data protection

(1) The GLI alone holds the copyright to the event documents. Any further use, in particular publication and sale, requires the express prior written consent of the GLI.

(2) When registering, the client shall inform the participants that video or audio recordings or the recording of the lecture or training sessions, as well as the reproduction and distribution, are not permitted. In the event of non-compliance, GLI reserves the right to take legal action against the client and/or individual participants.

(3) If the event takes place as an online seminar or hybrid event, the event may be recorded by arrangement. The client must agree to the recording of the event in writing and inform the participants in advance.

(4) If the event is recorded, the recording can be made available to the client via the Online Learning World for a one-off license fee of €990.00 plus VAT.

(5) Personal data that is required to establish or amend a contractual relationship with the client, including its content, as well as personal data for the provision and performance of our services, will of course only be processed within the framework of the applicable legal provisions of the GDPR. Further information can be found in our privacy policy, which you can access via the following link: https://www.grundl-institut.de/datenschutz/

§ 9 Liability

(1) GLI is only liable to the client in cases of intent and gross negligence.

(2) In the event of gross negligence, GLI's liability for indirect and/or consequential damages, in particular for loss of profit, wasted expenditure, business interruption or loss of production, is excluded.

§ 10 Severability clause, place of jurisdiction, final provisions

(1) Tacit or written ancillary agreements are made exclusively with GLI and require the written approval of GLI. Amendments and additions to this contract or the ancillary agreement must be made in writing. This shall also apply to any waiver or rescission of this written form requirement.

(2) Should a provision of this contract be invalid or unenforceable or become invalid or unenforceable in the future, this shall not affect the remaining provisions of this contract. In place of the invalid or unenforceable provision, the parties hereby undertake to agree on a valid provision that comes as close as possible in legal and economic terms to the meaning and purpose of the invalid or unenforceable provision. The same applies to the filling of gaps in this contract.

(3) Spaichingen is agreed between the parties as the exclusive place of jurisdiction for any disputes to the extent permitted by law.

(4) The law of the Federal Republic of Germany shall apply to this contract.

(5) As an online company, we are obliged to inform you as a consumer of the European Commission's online dispute resolution platform (ODR platform). This ODR platform can be accessed via the following link: https://webgate.ec.europa.eu/odr. However, we do not participate in dispute resolution proceedings before a consumer arbitration board.

1. General Terms of Use for the Online Learning World Platform

Preamble

Grundl Leadership Institut GmbH develops corporate cultures and supports individuals in becoming the best people they can be. Leadership means responsibility people responsibility and making that visible through results. We explore and teach meaningful distinctions so that life itself becomes the best teacher. We live by the motto: Become the best person you can be. GLI enhances people’s sense of responsibility through a clear, systematic approach. Leadership competence improves at all levels, and a sustainable corporate culture emerges.

§ 1 Scope of application

(1) These General Terms of Use apply to all contracts and order transactions concluded via our online platform or by email between us, Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen, Germany ("Grundl Leadership Institut") and you as our customer. These terms of use apply regardless of whether you are a consumer, entrepreneur or merchant.

(2) All agreements made between you and us in connection with the contract result from these Terms of Use and our written order confirmation/declaration of acceptance.

(3) The version of the Terms of Use valid at the time the contract is concluded shall apply.

(4) We do not accept deviating terms and conditions of the customer. This shall also apply if we do not expressly object to their inclusion.

§ 2 Conclusion of contract / user account / performance of contract

(1) By completing the online registration process and creating a user account, a user contract is concluded with the Grundl Leadership Institute. This contract offers the user the opportunity to receive free services on the Grundl Leadership Institute platform. The presentation of free and fee-based services is not a binding offer from the Grundl Leadership Institute. Rather, the user is given the opportunity to submit a binding offer to conclude a contract of use.

(2) The Grundl Leadership Institute has the right to downgrade, restrict or otherwise modify free services at any time and without prior notice. This also expressly applies to fee-based services made available to the user by the Grundl Leadership Institute free of charge for trial purposes (trial use). Provision for trial purposes is generally for a period of 2 weeks, unless otherwise agreed with the user. The Grundl Leadership Institute has the right to reduce, restrict or otherwise modify the services provided for trial use at any time without prior notice. Subject to the provisions in § 14, the Grundl Leadership Institute has no guarantee, compensation, maintenance or support obligations (as defined below under § 7) or availability obligations for free services. Free services do not constitute a guarantee for (future) product features of fee-based services

(3) The services available to the user as part of his subscription and the content to be provided are defined in the user contract. Statements and explanations of the Grundl Leadership Institute regarding the services in advertising materials, on websites and in the documentation are to be understood exclusively as a description of the quality and not as a guarantee or assurance of a property.

(4) If the user wishes to make use of the paid services on the Grundl Leadership Institute platform, the user submits a binding offer in this case. This is done by the user sending the order after going through the order process by activating the button "order with obligation to pay". By sending an order via our platform by clicking on the order button "order with obligation to pay", you are placing a legally binding order. You are bound to the order for a period of two (2) weeks after placing the order; your right to revoke your order in accordance with § 3 remains unaffected by this. The user will receive an order confirmation from the Grundl Leadership Institute by e-mail to the e-mail address provided by the user. This order confirmation is the acceptance of the offer by the Grundl Leadership Institute. This creates a binding contract between the user and the Grundl Leadership Institute. In this case, the contract of use consists of the order confirmation corresponding to the customer's order and these General Terms of Use.

(5) The Grundl Leadership Institute will not save the text of the contract, in particular the terms of use valid at the time of conclusion of the contract and the order confirmation submitted. The concluded contract can therefore no longer be made available to the user by the Grundl Leadership Institute.

(6) The Grundl Leadership Institute is entitled to engage subcontractors, including external software suppliers, to fulfill its contractual obligations in accordance with the order.

§ 3 Right of withdrawal

(1) If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the date the contract is concluded. To exercise your right of cancellation, you must notify us (Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen, Germany,info@grundl-institut.de,Tel.: +49 7425 – 209970) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email).

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of revocation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

- End of the withdrawal policy

(2) The right of withdrawal does not apply to distance contracts

(a) for the delivery of goods that have been manufactured according to customer specifications or that are clearly tailored to personal needs or that are not suitable for return due to their nature or that can spoil quickly or whose expiration date would be exceeded,

(b) for the delivery of audio or video recordings or software, provided that you have unsealed the delivered data carriers.

(3) The user expressly agrees that the Grundl Leadership Institute may commence performance of the contract before expiry of the revocation period specified in § 1 (1). The user acknowledges that by giving this consent, the user loses the right to revoke the contract as soon as Grundl Leadership Institute has begun to execute the contract. If the user nevertheless revokes a contract for chargeable services, the user is obliged to reimburse Grundl Leadership Institute for the value of the services provided up to the time the revocation takes effect.

Sample withdrawal form

(If you wish to withdraw from the contract, you can fill out this form and send it back to us).

To Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen, Germany, info@grundl-institut.de:

I/we hereby revoke the contract concluded by me/us for the provision of the following service: _______________________________________________

Ordered on: ______________

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s)

Date:

(4) As an online company, we are obliged to inform you as a consumer of the European Commission's online dispute resolution platform (ODR platform). This ODR platform can be accessed via the following link: https://webgate.ec.europa.eu/odr. However, we do not participate in dispute resolution proceedings before a consumer arbitration board.

§ 4 Rights of use/property rights

(1) In accordance with the user agreement and the following provisions, the user receives the simple, non-exclusive, non-transferable right, limited to the duration of the user agreement, to use the subscribed services or to use the free services for himself and for the contractually defined authorized users for the user's own purposes, subject to payment of the remuneration owed and due or within the framework of a free service. The services are offered as currently described on the Grundl Leadership Institute website, including the user on-boarding process (if available) and on the website.

(2) The user may not reproduce, process, share or publicly reproduce the contents of the services without the written consent of the Grundl Leadership Institute, unless this is expressly permitted by functions that are integrated into the services.

(3) The Grundl Leadership Institute is entitled to take technical measures to prevent use beyond the permitted scope, in particular to install appropriate access blocks. In the event of misuse, the Grundl Leadership Institute is entitled to block access to the services immediately. Further rights and claims of the Grundl Leadership Institute, in particular the right to extraordinary termination for good cause and claims for damages, remain unaffected.

(4) Under no circumstances is the user entitled to obtain the source code of the services.

(5) The Grundl Leadership Institute and any contractors are and remain the owners of all property rights, including copyrights, database rights, patents, trade secrets, trademarks and all other intellectual property rights and technical solutions in and in connection with the Services, in particular the teaching content and didactic methods. The User acknowledges that the rights granted following an order do not give the User any ownership rights to the Services.

(6) All rights to the user data and all content, as well as to data based on or derived from the user data or content, shall remain with the user. The user grants the Grundl Leadership Institute a simple, non-transferable, sub-licensable, spatially and content-wise unlimited (usage) right to use the user data and content exclusively in connection with the provision of the services. The Grundl Leadership Institute is not liable for the user data or content.

§ 5 Obligations of the user

(1) The user is responsible for ensuring that the technical requirements for access to the website and the services provided are created and maintained in his area, in particular with regard to the hardware and operating system software used, the connection to the Internet and the current browser software. The Grundl Leadership Institute indicates on the website which browsers are currently supported and what other technical equipment is required.

(2) The user is obliged to take the necessary precautions to secure his systems, in particular to use the standard security settings of the browser and to use current protection mechanisms to ward off malware.

(3) The user is required to keep login credentials and passwords confidential and to prevent unauthorized use by third parties; the user must also ensure that any other users authorized under the contract comply with this Obligation .

(4) The User is solely responsible for the content of all data and any other material displayed, published, uploaded, stored, exchanged or transmitted by the User via or with the help of the Services (collectively "Content"). Grundl Leadership Institute is not in a position to control the information transmitted by the User while using the Services or to guarantee the accuracy of such information. Grundl Leadership Institute may - without prior notice and without liability - investigate complaints or suspected violations of the Order and may take such action as Grundl Leadership Institute deems appropriate. This includes rejecting content, removing content and restricting, blocking or terminating the user's access to the services.

(5) The user shall ensure that the information available in his/her user account is up-to-date and correct. In the event of unauthorized use of a password or account or any other known or suspected security breach or misuse of the services, the user is obliged to inform the Grundl Leadership Institute immediately.

§ 6 Implementation calls

(1) If agreed in an order, the Grundl Leadership Institute shall provide the user with fee-based services in accordance with the provisions of this § 6, which enable the user to participate in teaching units with trainers in an online livestream ("implementation calls"). Implementation calls are services within the meaning of Section 611 BGB.

(2) In order to participate in an implementation call, the user must access the online platform, the web address of which is communicated to the user by the Grundl Leadership Institute ("online platform"). Each published date is subject to the availability of the trainers of the Grundl Leadership Institute and the availability of a free place in the desired unit.

(3) Implementation calls are made available via a web browser. It is the responsibility to meet any additional technical requirements, which can be viewed in their current version on the Grundl Leadership Institute website.

(4) In order for the User to use the Implementation Calls, it may be necessary for the User to use third-party video conferencing software as specified in the Technical Equipment Requirements, as amended from time to time. The User is solely responsible for procuring such video conferencing software, including all rights of use thereto, at its own expense and Grundl Leadership Institute makes no representations or warranties as to the availability and/or specific functions of the third-party video conferencing software.

(5) The Grundl Leadership Institute endeavors to ensure the availability of the published dates. However, the Grundl Leadership Institute reserves the right to cancel the appointment without giving reasons up to twenty-four (24) hours before the start of an implementation call and to set an alternative date. In this case, the Grundl Leadership Institute is released from the obligation to perform for the canceled date.

§ 7 Maintenance and support for fee-based services

(1) The Grundl Leadership Institute provides maintenance and support services for paid services to the extent specified in the order. In this context, “support” refers to the Grundl Leadership Obligation to respond to the user’s support requests regarding paid services by assisting in the identification of errors and providing support. “Maintenance” refers, for fee-based services, to the Grundl Leadership Obligation to resolve malfunctions and so-called bugs.

(2) Support is available to users via email at support@grundl-institut.de or through any other email address provided by the Grundl Leadership Institute for this purpose, and/or via live chat on the Grundl Leadership Institute’s website, and/or by calling the phone number listed on the Grundl Leadership Institute’s website; in all cases, support is available Monday through Friday during regular business hours.

(3) The Grundl Leadership Institute will make reasonable efforts, in accordance with applicable industry standards, to maintain paid services in a manner that minimizes disruptions and interruptions to the services. The user may report disruptions to the Grundl Leadership Institute via email at support@grundl-institut.de or any other email address provided by the Grundl Leadership Institute for this purpose, and/or via the live chat feature on the Grundl Leadership Institute’s website. The Grundl Leadership Institute will use commercially reasonable efforts to resolve all reported errors in a timely manner, provided that (a) the user provides the Grundl Leadership Institute with a detailed description of the error and how to reproduce it, and (b) this is done subject to the priority of the error, which is determined by the Grundl Leadership Institute at its sole discretion.

§ 8 Availability of chargeable services / authorization to make changes

(1) The Grundl Leadership Institute strives for an average availability of the services of 98% per calendar year. The availability of the services at the transfer point of the online platform system to the Internet is decisive, with the exception of

(a) temporary unavailability due to scheduled or unscheduled maintenance work by the Grundl Leadership Institute or third-party providers, and

(b) Unavailability for reasons beyond the control of the Grundl Leadership Institute.

Grundl Leadership Institute will make reasonable efforts to provide advance notice of scheduled service interruptions.

(2) The user acknowledges that the user's access to the chargeable services, such as the user's Internet access, is the responsibility of the user and that the Grundl Leadership Institute is not liable for failures of the Internet connection or the user's technical equipment and systems.

(3) The Grundl Leadership Institute strives to continuously adapt the platform and services to current requirements. It therefore reserves the right to make changes to adapt the system to the state of the art, changes to optimize the system—in particular to improve user-friendliness—as well as changes to content, provided that the latter are necessary to correct errors, to update and complete the content, for technical optimization, or for licensing reasons. Accordingly, the Grundl Leadership Institute reserves the right to release new versions and updates of the services, in particular changes to the design, operational procedures, technical specifications, systems, and other functions of the services. If such a change results in a significant reduction in the services to which the user is entitled, the user may either demand a reduction in compensation commensurate with the reduction in services or terminate the user agreement without notice. The right to terminate may be exercised within a period of eight weeks from the date the change takes effect.

§ 9 Fees / Terms of payment / Offsetting restriction

(1) The remuneration to be paid by the user for the provision of the services as part of a subscription is set out in the user agreement. Payment for subscriptions shall be made monthly in advance for the subscription period and subsequent renewal periods.

(2) Invoices are generally sent electronically by the Grundl Leadership Institute. Payment must be made by the user within 10 days of the invoice date.

Unless they are expressly designated as gross prices, all prices are subject to the statutory value added tax applicable at the relevant time.

(3) If the fees are not paid on time, the Grundl Leadership Institute is entitled to block the user's access to the services.

(4) Offsetting against the user's own claims is excluded unless the claims have been legally established or recognized by the Grundl Leadership Institute.

§ 10 Term/termination

(1) The term of an order shall commence at the time specified therein. Free services are concluded for an indefinite period.

(2) Free services may be terminated by either party at any time without notice.

(3) Services subject to a charge shall be concluded for the fixed term agreed in the order.

(a) Services subject to a charge cannot be terminated prematurely.

(b The user contract can be terminated by either party with a notice period of two weeks to the end of the respective subscription or extension period. Without termination, the contract is automatically extended by one month.

(c) Any extraordinary right of termination for good cause shall remain unaffected by this. Good cause exists in particular if the user is more than 45 days in arrears with its payment obligation or if one of the parties is in material breach of its performance obligations and the breach of obligation is not remedied despite a reasonable deadline being set.

(4) The Grundl Leadership Institute reserves the right to change the fees with effect for the following extended term. A fee change must be communicated in writing (email is sufficient) at least sixty (60) days before the end of the current term.

§ 11 Lifetime license

(1) A "Lifetime License" is a license for the use of fee-based services that is granted by Grundl Leadership Institute for life, in deviation from the provisions of § 10 (3) and (4). It ends in accordance with this § 11 only

(a) at the end of the user's life, or

(b) if Grundl Leadership Institute ceases to provide the services altogether or

(c) if Grundl Leadership Institute ceases its business operations altogether.

(2) A lifetime license is granted to the user personally and the associated rights and obligations are not transferred to the user's heirs. Grundl Leadership Institute may request proof of identity from the user at any time.

(3) Ordering a Lifetime License entitles the User to use the Services for as long as the respective Services ordered are offered and supported by Grundl Leadership Institute as part of the Services ("Lifetime License Term").

(4) A lifetime license is only valid for the services described in the respective order and does not extend to any future services.

(5) The provisions in § 8 (3) apply to updates and changes to services under a lifetime license. However, Grundl Leadership Institute may only modify the services under a lifetime license to the extent that this is reasonable, taking into account the legitimate interests of the user and Grundl Leadership Institute.

(6) Termination of an order for a Lifetime License for good cause is excluded for both contracting parties. The right to terminate an order for a Lifetime License for good cause in accordance with § 10 paragraph 3 (c) remains unaffected.

§ 12 Warranty

The Grundl Leadership Institute warrants that the fee-based services have the essential functions described in the current documentation of the respective version of the fee-based services. In the event of a breach of this warranty, the Grundl Leadership Institute is obliged to make commercially reasonable efforts to adapt the fee-based services so that they essentially correspond to the documentation. If Grundl Leadership Institute is unable to substantially restore such function within thirty (30) days of written notice of breach, User shall be entitled to terminate the Order by written notice and receive a pro rata refund of any fees paid in advance by User for unused access to Paid Services. The user may only exercise the aforementioned rights if the user notifies the Grundl Leadership Institute in writing of such violations and has installed and configured the fee-based services in accordance with the documentation. No-fault liability on the part of the Grundl Leadership Institute for the existence of initial defects in accordance with § 536a BGB is excluded. Claims for damages by the user which are based on a breach of this warranty are subject to the limitations in accordance with § 14.

§ 13 Data protection

All information on the processing of personal data can be found in the Grundl Leadership Institute's privacy policy. This is here available here.

§ 14 Indemnification claim

The user shall indemnify the operator and its employees or agents against all third-party claims arising from actions of the user in connection with the use of the platform for which the user is responsible in the event of a claim due to an alleged or actual infringement of rights and/or infringement of third-party rights. In addition, the user undertakes to reimburse the operator for all costs incurred by the operator as a result of claims asserted by third parties. Reimbursable costs also include the costs of an appropriate legal defense.

§ 15 Limitation of liability

(1) The Grundl Leadership Institute is liable to the user in all cases of contractual and non-contractual liability in the event of intent and gross negligence in accordance with the statutory provisions for damages or reimbursement of futile expenses.

(2) In other cases, the Grundl Leadership Institute shall only be liable - unless otherwise regulated in paragraph 3 - in the event of a breach of a contractual obligation, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the user may regularly rely (so-called cardinal obligation), limited to compensation for foreseeable and typical damage. In all other cases, the liability of the Grundl Leadership Institute is excluded, subject to the provision in paragraph 3.

(3) The Grundl Leadership Institute's liability for damages resulting from injury to life, limb or health and under the Product Liability Act remains unaffected by the above limitations and exclusions of liability.

§ 16 Applicable law and place of jurisdiction

(1) The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. If the user has placed the order as a consumer and has his habitual residence in another country at the time of the order, the application of mandatory legal provisions of this country shall remain unaffected by the choice of law made in sentence 1.

(2) If the user is a merchant and has his registered office in Germany at the time of the order, the exclusive place of jurisdiction is the registered office of the Grundl Leadership Institute, Richard Kohler Weg 8, 78647 Trossingen, Germany. In all other respects, the applicable statutory provisions shall apply to local and international jurisdiction.

III General Terms and Conditions for Seminars

All prices include VAT at the statutory rate. You will receive your registration confirmation and invoice, which is due immediately, upon receipt of your registration. You will receive all information about the venue, travel or the online intensive seminar etc. in good time before the start. An administration fee of € 178.50 incl. VAT will be charged if you change your registration. If you cancel after the withdrawal period has expired, the entire seminar fee will be charged / retained as a cancellation fee. If participation is canceled 14 days or more before the start of the seminar, additional cancellation costs incurred by the hotel may be charged in addition to the administrative fee for the cancellation/rebooking. If the event cannot be held as a face-to-face event due to force majeure, illness, accident or other circumstances for which the Institute is not responsible (e.g. lockdown), the Institute shall be entitled, to the exclusion of any liability for damages, to conduct the services in the form of an online intensive seminar or to make up for them on a newly agreed date. If a speaker is unable to attend, the Institute reserves the right to appoint a replacement speaker. By accepting and confirming these contractual conditions, you agree to binding participation, regardless of the form in which the event is held.

1. Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods. To exercise your right of cancellation, you must notify us (Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen Phone: +49 7425 – 20 997-0 Email: info@grundl-institut.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You may use the attached sample withdrawal form for this purpose, though its use is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period expires.

Consequences of revocation:

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. Expiry of the right of withdrawal: The right of withdrawal expires prematurely if the platform operator has begun to perform the service (e.g. individual retrieval/download) with the express consent or at the express request of the customer before the end of the withdrawal period or if the customer has initiated this himself.

End of the withdrawal policy

1. Reference to expiry of the right of withdrawal

In accordance with Section 356 (4) BGB, the right to cancel a contract for the provision of services also expires if the trader has provided the service in full and has only started to provide the service after the consumer has given their express consent and at the same time confirmed their knowledge that they will lose their right to cancel if the trader fulfills the contract in full. In the event that a customer makes use of this right, a separate form is required in which the customer must expressly confirm the following by signing or, in the case of an online booking, by ticking a checkbox:

Declaration of consent

I agree and expressly request that Grundl Leadership Institut GmbH begins with the execution of the commissioned service before the end of the revocation period. I am aware that I lose my right of withdrawal upon complete fulfillment of the contract.

yes ( ) no ( )

Status: 13.12.2022

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